It’s not that I care so much about the people who are trying to push products through telemarketing–I am on the do-not-call list and all–but it seems to me the people who are actually on the other end of the phone deserve some compassion.
After all, I can’t imagine that it’s anything other than a job that combines mediocre pay and soul-crushing work. I suppose that in some cases it may be a specific choice someone makes because it leaves them free to do other things, but in most I expect it’s what they do because it’s all that’s available.
So when I get solicited, I usually say, as politely but firmly as possible, “Thank you, I’m not interested.”
Well, today some guy calls from Earthlink, and I do my normal, “Thank you, I’m not interested.” and the dolt tries to tell me why I am wrong not to be interested.
And I snapped.
Not in a shouting-obscenities-and-banging-the-phone-on-the-table way–which I’ve been known to do, but usually in a more Spider Jerusalem state of mind, that is, with a smile on my face and giggling–but in a harangue-on-a-theme, “You should not presume to know enough about me to tell me that I’m interested in your product.” way.
After it was over and I went down to feed the cats I started to wonder where our little version of capitalism went totally off the rails. Why is it that companies I do business with, often over long periods of time sometimes seem intent on making me regret having a relationship with? That just seems stupid.