Post by mdorman

And yet, my experience in having my T43p serviced last week--the fan had started being noisy, sometimes obtrusively so, several months ago, but sounded like it was truly dying on Sunday morning--was virtually identical to having my T22 serviced three years ago:

• I called, described the problem, they agreed there was a problem

• They sent a box, which arrived the next day

• I put the laptop and dropped off at a collection point

• The laptop arrived at the repair center the next day

• The laptop was repaired that same day

• The laptop was shipped back to me that same day

• The laptop arrived the next day, fixed

Well, OK, this time I called on Sunday, so the box didn't get sent until Monday. And then I didn't have a chance to actually get the laptop boxed up and sent until Thursday. And I didn't hear the DHL guy ring the doorbell yesterday morning, so I ended up going to the DHL depot to pick it up.

But all of those differences were my responsibility. From where I sit, Lenovo handled this issue just as well as IBM did my last issue, and I once again have a laptop that is virtually silent.

So yeah, I'd buy another one.